Effective Date: 08 August 2024

Introduction

ElevatED Consultants Ltd (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share your personal data when you engage with our consultancy services, visit our website, or interact with us in any other way.

1. Information We Collect

1.1 Personal Data You Provide

We may collect and process the following personal data that you provide to us:

• Contact Information: Name, email address, phone number, and postal address.
• Professional Information: Job title, company name, and industry.
• Consultation Details: Information you provide during consultations or communications.
• Payment Information: Billing address and payment details for invoicing purposes.

1.2 Data We Collect Automatically

When you visit our website, we may collect certain data automatically:

• Technical Information: IP address, browser type, operating system, and device type.
• Usage Data: Pages you visit, time spent on our website, and other analytics.

1.3 Data from Third Parties

We may receive information about you from third-party sources, such as LinkedIn, public databases, or business partners, where applicable.

2. How We Use Your Information

We use the personal data we collect for the following purposes:

• To Provide Our Services: To deliver consultancy services and fulfill our contractual obligations.
• To Communicate with You: To respond to inquiries, provide updates, and send relevant information about our services.
• To Process Payments: To handle billing, invoicing, and payment processing.
• To Improve Our Services: To analyze website usage, improve user experience, and develop our business.
• For Legal Compliance: To comply with legal obligations, such as record-keeping and reporting requirements.

3. Disclosure of Your Information

We may share your personal data with:

• Service Providers: Third-party service providers who assist us in operating our business, such as IT support, payment processors, and marketing agencies.
• Business Partners: Trusted partners with whom we collaborate to provide consultancy services.
• Legal Authorities: When required by law or to protect our rights, property, or safety.

We do not sell your personal data to third parties.

4. Data Security

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, loss, or misuse. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.

5. Your Rights

You have the following rights regarding your personal data:

• Access: Request access to the personal data we hold about you.
• Correction: Request corrections to any inaccurate or incomplete data.
• Deletion: Request the deletion of your personal data, subject to legal obligations.
• Objection: Object to the processing of your personal data under certain conditions.
• Data Portability: Request to receive your data in a structured, commonly used format.
• Withdraw Consent: Withdraw your consent where we rely on it as the legal basis for processing.

To exercise any of these rights, please contact us at robyn@elevatedconsultants.co.uk.

6. International Data Transfers

We primarily store and process data within the United Kingdom. However, if your personal data is transferred outside the UK, we will ensure it is protected in accordance with applicable data protection laws, using appropriate safeguards such as Standard Contractual Clauses (SCCs).

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

8. Children’s Privacy

Our services are not directed towards individuals under 16 years of age, and we do not knowingly collect personal data from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and, where appropriate, we will notify you by email. Please review this policy periodically to stay informed about how we are protecting your data.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

ElevatED Consultants Ltd.
robyn@elevatedconsultants.co.uk
+44 (0) 782 71646

11. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of England and Wales. Any disputes arising under this policy will be subject to the exclusive jurisdiction of the courts of England and Wales.

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